Property Name: Mad Monkey Central
Street Address: 100-102 Sheridan St
City : Cairns City - Queensland
Postal Code : 4870
Phone: 07 4231 9871
Email: central@madmonkey.com.au
Amenities
- Baggage storage
- Lounge
- Swimming pool
- 24-hour check-in
- Air conditioning
- Bar
- Beach chairs / loungers
- CCTV in common areas
- Daily Housekeeping
- Designated smoking area
- Fire extinguishers
- Guest parking
- Happy hour
- Internet
- Lockers
- Non-smoking rooms
- Refillable water stations
- Restaurant
- Self-service laundry
- Shared kitchen
- Shared lounge / TV area
- Smoke alarms
- Vending machine (drinks)
- Vending machine (snacks)
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 2:00 PM
Check-Out: 10:00 AM
Property and Cancelation Policies :
- Cancellation of bookings within 24 hours of reservation will be charged 100% cancellation fee for the first nights stay for the number of beds booked.
- If customer fails to show up for the booking and hasn’t give notice of cancellation, reservation will be marked as no show and you will be charged a 100% cancellation fee for the first nights stay for the number of beds booked.
- Weekly rates become non-refundable once inside the standard cancellation period (24 hours) and cannot be shortened or refunded.
- If a customer fails to show up for a booked weekly rate then they will be charged 100% of the booking cost.
Terms and Conditions
- We have not made any charges to your credit card. Your credit card details have been collected to secure your reservation, we will charge your credit card in full approximately 24 hours before your arrival.
- We are a strictly 18+ property.
- Recommended ages for dorm rooms is 18 to 35. We would advise booking a private room (where available) if outside of this age range for your own comfort.
- Prices are quoted in AUD and are subject to change daily.
- Valid credit card and a valid passport are required upon check in.
- If you have made a reservation through an (online) travel agency you must cancel or modify through the agency.
- The following payment methods are accepted; cash, credit or debit cards (Visa and MasterCard only). We do not accept American Express. All credit or debit cards incur a 1% payment fee.
- The guest will be responsible for any loss or damage caused at the hostel by guests or visitors of guests.
- $20 fee will be charged for the loss or non-return of any keys to reception upon check out.
- When booking multiple beds in a shared dorm, we cannot guarantee to put people on the same booking in the same room, however we will do our best.
- Guests may not consume or store food and drinks in their rooms. Alcohol may not be consumed in any room at any time and can only be purchased from the designated bar on site. Any alcohol or food found in the rooms will be removed.
- Smoking is only permitted within the designated smoking areas.
- Guests who are already in house and paid are able to cancel up to 24 hours in advance to receive a refund for the remaining nights on the reservation.